24/7 Pest Control Answering Service & Growth Partner
We help you scale smoothly without the exhausting overhead of managing an expanded administrative staff.
Stop missing calls. Start scaling your pest control business.
Pest Control CRM & Office Staff Standardization
Pest Control companies we help
Meet Your
Extended Team
Our team becomes an extension of your business, handling sales, customer service, and support while following your company’s unique processes, day or night.
Nate Hancock
CEO
Chuck Denton
Director of Operations
Alyssa Hostetter
Director of Sales
Amy Steele
Melissa Keller
Bubbles
Cristal
Customer Service
Isabelle
Brooklynn
Gaby
Charles
Customer Service
Will
Sales
Our Specialized
Call Answering Service
For Pest Control Companies
Inbound Sales & Customer Support
FieldRoutes CRM Consulting
Pest Control Office Training
Why Growing Pest Control Companies Choose Pest SOS
Industry-Trained Professionals
Unlike other services, our team is completely focused on pest control. We can handle real customer questions and close sales with your customers' confidence.
More Than a Call Center
We provide comprehensive support: sales, service, routing and CRM alignment, going far beyond a typical answering service.
Scale Without Overhead
Enjoy robust growth support without the heavy financial and managerial burden of hiring, training, and maintaining a bigger internal office team.
10 million and human-first
Backed by over $10,000,000 sold on behalf of clients, over 400,000 calls taken since 2022, and more than 200 clients served, we focus entirely on quality, human first connections.
How We Seamlessly Integrate With Your Team
Bringing in outside support should feel natural, not disruptive. We have designed our onboarding and integration process to align perfectly with your existing company culture, operational standards, and software tools.
Step 1
Discovery and Alignment
Step 2
Custom Protocol Setup
We establish clear, customized workflows that match your exact operational style, ensuring our team represents your brand identity authentically.
Step 3
System Integration
Step 4
Launch and Continuous Optimization
See Why Growing Pest Control Businesses Choose Pest SOS
Built Around Your Business
We learn your services, pricing, and processes so our team can represent your business and support your customers the way you want.
Book a Demo
Frequently Asked Questions
How is Pest SOS different from a traditional answering service?
Pest SOS is built specifically for the pest control industry. Our team does more than answer calls and take messages. We can sell your services, schedule appointments, support existing customers, and follow your company’s specific processes.
Does your team understand the pest control industry?
Of course! It’s all we do! We are proud that we exclusively service the pest control industry, which allows us to get SO much better at what we do every single day.
Do you work with my CRM?
Yes, if you’re on FieldRoutes or GorillaDesk. Our team works directly inside both platforms to manage customer information, document calls, schedule services, and close sales, all while following your company’s processes.
On a different CRM? We’re expanding our support soon. Reach out and we’ll let you know when we can work with your system.
How quickly can we get started with Pest SOS?
You can get started with Pest SOS in as little as one week. Timelines vary based on your business and needs, as well as how quickly we receive the information needed to set up your account and prepare our team.
Are my customers going to know they're talking to an outside company?
No. Our team represents your company and follows your specific processes, pricing, services, and communication standards. Your customers should feel like they’re speaking with a member of your own team.