Drowning in Calls?
Pest SOS to the Rescue!
We'll take care of your customer service and increase your sales so you can focus on running your business.
OUR SERVICES
We provide sales and office support for growing pest control companies. Save time and money by hiring Pest SOS.
Phone Sales
Every staff member understands pest control and is trained on how to close customers who are calling in to receive service. Our clients have seen a 38% increased closing rate.
Customer Service
Customer service calls take time and you have too much on your plate already. We'll handle it all for you, 24/7 and weekends. Oh, and also ¡hablamos Espanol!
Scheduling
We use PestRoutes and GorillaDesk and can schedule customers' appointments directly. No more interrupting services for scheduling questions!
Billing & Collections
We'll make the calls that you don't want to. If you performed a service, you deserve to get paid. We will call customers to update billing info and handle all collections calls.
Spend Your Time Where Your Business Needs It
You wear a lot of hats as a pest control company owner. One moment you might be a customer service representative, the next, a technician, the next, a salesman. The demands on your time never end. Our expert staff will handle sales, scheduling, billing and other office tasks to free you up for the work your business NEEDS YOU to do.
THINK SCALABILITY
Being short-staffed can be a growth killer. But it takes time and expense to hire and train customer support and sales staff. With Pest SOS, we can provide you with the staffing support you need as you grow, without you having to do any hiring! In the off-season, no need to cut jobs. We will downsize as needed with no disruption to your business or office morale.
Save time and money
Pest SOS is partnered with both FieldRoutes and GorillaDesk – recognized leaders in pest control software. Our agents are trained regularly so you can have effective routes and increased productivity - and profits!
LET'S BE HONEST. EMPLOYEES CAN BE EXPENSIVE.
When breaking down all the costs associated with hiring office staff, it can get overwhelming. From physical office costs to wages and time off, we let business owners breathe a sigh of relief and take care of your office needs - virtually!
Think about it. Hiring office staff on your own isn't just giving someone a phone. You need to set up a phone system, provide ongoing training, manage payroll, rent office space, etc.
The benefits keep adding up! Offer your customers extended hours, weekend support, and a knowledgeable representative answering each call.
READY TO CHAT?
Let's jump on a quick call to understand your needs and see if we are a good fit.
ABOUT US
After decades running pest control companies, a group of pest control owners came together to create the ultimate outsourced office solution - just for pest control companies! Let us handle all your sales and office needs.
Happy Customers
We were concerned about keeping up with phone calls and scheduling. To make matters worse, our office manager was scheduled for maternity leave. We didn't have time to hire and train new employees, so we called Pest SOS. After a simple onboarding process, their trained reps were answering our calls within days. We were then able to focus on training techs and our growing operation while SOS handled everything else.
Now we don't ever worry about adjusting staffing during growth spurts or seasonal slowdowns. Pest SOS has us covered.
Read F. | Green Country Pest Control
Houston, TX
We needed to get more customers. We tried the usual marketing--online and print advertising, flyers and even door-to-door sales. We got some accounts, but not enough and it was expensive.
Then we found Pest SOS. They connected me with some cost-effective lead sources. They set everything up and even handled the sales calls! Now I consistently get new customers every week without doing anything. Now Pest SOS handles my scheduling and customer service calls too. You won't find a better company to help you grow!
Aaron and Kim | Naturewise Pest Control
Birmingham, AL
I am not a businessman.
I just know how to sell pest control and kill bugs.
Now I own a pest company with 600 customers. This is where my experience and knowhow ends.
Anyone can own a pest business if they know how to sell pest control and kill bugs. Just hire Pest SOS to do the office work that you don't want to do. Then put the money in your bank account!
Spencer C. | Thunder Pest Control
Oklahoma City, OK
Trying to manage a growing business is tough, especially with how seasonal it is where I live. I have had a great experience with Pest SOS. They have integrity and are flexible enough to fit into my system.
I recently had my full time CSR go on vacation for a couple weeks and I didn't want to have to pull anyone in to answer phones - I knew that we'd be in good hands with Pest SOS.
Dan C. | Averse Pest Control
Boise, ID
Join the GROWING LIST OF PEST SOS CLIENTS
Customer Service Down to a Science
After taking thousands of calls over the years, certain patterns arise. We understand what potential customers need to hear in order to make a decision.
Years of Experience
Regular Training
Extended Hours
Dedicated Account Manager
GET IN TOUCH
Contact us to discuss specific ways we can help your company. We are happy to provide a customized quote with NO INCREMENTAL COST to your business. In fact, most of our clients report saving thousands of dollars annually.
